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Pharmacy Technician Trainee - North

Location : Scottsdale
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 6mo +
Required Education : Tech Trainee Certification
Travel : No
Relocation : No

Job Description :

 Pharmacy Technician Trainee Position

$14.00 - $15.40 Depending on location & shift


·         Capable of consistently providing excellent customer service to all patients and healthcare providers.

·         Respectfully follow direction of Supervisors & Leads in an effort to provide appropriate workflow.

·         Inbound calls should be answered in a timely, efficient, courteous and professional manner.

·         Follow direction of Supervisors (& Leads) to provide consistent and accurate processes.

·         Accurately and efficiently prepare prescription orders, from intake to order completion.

·         Maintain accurate records by recording and filing physicians' orders and prescriptions.

·         Assist with fax requests from providers and pharmacies.

·         Accurately enter patient and order information into the pharmacy system.

·         Strong communication, both internally and externally, to enhance effectiveness of medication shipping and delivery process.

·         Process and submit insurance claims.

·         Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.

·         Organizes medications for pharmacist prior to shipping by dispensing, labeling, and packing prescriptions.

·         Completing outbound calls to patients, physicians and pharmacists while ensuring a high level of accuracy and maximizing productivity.

·         Contacting patients, pharmacists and doctors’ offices to resolve prescription or claim issues.

·         Utilizes various propriety systems to research and process Rx’s. (Computer familiarity with Sugar & McKesson preferred.)

·         Performs non-medical research including insurance eligibility and shipping address verification.

·         Maintains accurate and complete documentation of required information that meets regulatory and accreditation requirements. 

·         Process requests in compliance with various laws, HIPPA regulations, and company policies and procedures. 

·         Meet established productivity and quality standards during scheduled work hours, including Saturdays when assigned.

·         Sedentary work involving significant periods of sitting, talking, hearing, and keying/typing as least 40 words per minute.

·         Work requires visual acuity to perform close inspection of written and computer generated documents as well as dual PC monitors.

·         Required to maintain current licensing and certification.

·         Promote and foster a positive, respectful, and professional environment.

·         Provide feedback and recommendations to management on process improvement.

·         Ability to multi-task, with a work ethic that is reliable, responsible, focused, accurate and highly productive.

·         Ability to work independently as well as in a team environment.

·         Perform other duties as assigned by management team.



Required Qualifications :
Current Pharmacy Technician Trainee Certificate
6 months
Accurately type 40 wpm
Good Customer Service Skills
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